How are delivery issues typically handled?Updated 15 days ago

If your order hasn't arrived as expected, please know that we are committed to resolving such issues promptly. Orders are typically dispatched within a set timeframe, and you will receive an email confirmation with tracking information once your order is on the way. For raw food orders, please note that we only deliver between Tuesday and Friday to maintain freshness. If you encounter problems, do not hesitate to contact us so we can investigate and ensure your needs are met.