info@wilsonspetfood.co.uk

Wilsons Pet Food, Littlemill Rd,
Drongan, Ayr, KA6 7BP 
United Kingdom

Wilsons Pet Food

<p>If you have accepted the parcel before realising it was damaged, or the parcel has been left in a safe place when you were unavailable for inspection, then please take a photograph of the damaged item and&#xA0;<a href="https://www.wilsonspetfood.co.uk/pages/contact-us" id="isPasted" style=" text-decoration: none;" title="Contact Us">contact us</a> <strong>within 24 hours&#xA0;</strong>in order that we can take the necessary action and resend or refund you accordingly.&#xA0;</p>

If you have accepted the parcel before realising it was damaged, or the parcel has been left in a safe place when you were unavailable for inspection, then please take a photograph of the damaged item and contact us within 24 hours in order that we c

What should I do if my parcel is damaged?

Frequently Asked Questions

Delivery

How do I feed Cold Pressed food?

How do I feed Raw Frozen food?

Can I feed Cold Pressed and Raw Frozen food?

Can I mix Raw Frozen with Kibble?

How do I switch to Wilsons Pet Food?

How big are the Cold Pressed pellets?

What if my dog gets sick?

How do I store my food?

Where is your food made?

Why feed Cold Pressed?

What should I do if my dog has any allergens?

Is your packaging recyclable?

Can I feed Cold Pressed and Fresh Wet Food?

Food

How much is delivery?

When will my Cold Pressed food be dispatched?

When will my Raw Frozen food be dispatched?

How will my Raw Frozen delivery be shipped?

What happens if I am not at home?

How can I track my order?

I live outside the UK, can I place an order?

UK delivery charges

Our carriers

Delivery timescales

Need to delay shipping?

Bank Holidays

Areas within Scotland we don’t deliver Raw Food to

Areas within the UK we don’t deliver to

Split deliveries

Carrier delays

International deliveries

Tracking

Signature

Your responsibilities

Delivery Policy

FROZEN RAW FOOD

ALL OTHER PRODUCTS

ORDER CANCELLATIONS

IF YOU BOUGHT WILSONS PET FOOD FROM A STORE

Refund Policy

Can I delay the delivery of my order?

How do I apply a discount code to my subscription?

How are delivery issues typically handled?

What should I do if a part of my order is missing or delayed?

Do you provide samples or trial packs for your pet food?

What should I do if my dog is not enjoying the food or stops liking it?

What should I do if my parcel is damaged?Updated a year ago