For most of the UK*, you will receive free delivery when spending over £30 or ordering a maximum of 2 sample boxes. For orders under £30 there is a delivery charge (terms, conditions and rates may apply depending on delivery zones**). *Due to courier
We aim to dispatch orders within 2-4 working days and you will receive an email confirming dispatch. UK bank holidays are not classed as a working day, so please allow an extra day or two for dispatch. Samples may take up to 10 working days for dispa
We aim to dispatch orders within 2-4 working days and you will receive an email confirming dispatch. UK bank holidays are not classed as a working day, so please allow an extra day or two for dispatch. Raw frozen is only delivered on a Tuesday, Wedne
We ship our products with our courier next day as per above guidelines. It is crucial that when ordering you nominate a safe place to leave the parcel as they will get destroyed if they go back to depot. If you require your order delaying, please con
When placing your order, please check that your address, contact details and safe place information is up to date with our courier. We may not ship the parcel without this information. If you require your order delaying please contact us rather than
If you log onto your account on our website you will be able to track your parcel. You will also get regular updates from our courier who will give you a link to track your parcel. Please ensure you give 2-4 working days for your order to be dispatch
Unfortunately we currently do not deliver outside of the UK.
If you have accepted the parcel before realising it was damaged, or the parcel has been left in a safe place when you were unavailable for inspection, then please take a photograph of the damaged item and contact us within 24 hours in order that we c